Appropriate Etiquette For A Home Inspector With First Time Clients

The 1st contact you have with your customers can set the tone for your ongoing relationship during the inspection, their real estate transaction and ultimately for prospective referrals. We have all heard just how important it is to leave a "good first impressions" and it is very important to always keep that in mind at the home inspection.

In many cases, the first time you actually encounter your clients in person or one-on-one will be at the home inspection. They will usually develop an opinion of you as a home inspector in just the first 2-3 minutes therefore, it is a crucial time. "Driveway Presentation" is a phrase we use at AHIT for these first 2-3 minutes as soon as you meet your customer. It does not need to be done in a driveway, specifically on a day when the weather is terrible, however, what can you say to your customers to instill confidence in them that they have picked the right home inspector for the job.

Whenever you 1st approach your clients make certain to introduce yourself, shake their hands and call them by their names. Begin with a good remark pertaining to the house, day, weather, etc. Talk about the things you will be performing and the order for your home inspections. You can do this several assorted ways. I would suggest including that you will be inspecting the major components, Roof, structure, foundation, plumbing, heating, electrical, and a/c. Add in a comment which demonstrates just how detailed you are going to be during the course of the inspection.

A different relevant thing to explain is anything that you can not do during the course of the home inspection. In the event that snow or rain will keep you from getting on the roof let the clients know. In the event that the water is off to the house let the customers know that this will limit your inspection. On all items that have limitations, make sure that you also list every one of the items that you will still be carrying out to perform the most comprehensive job that you can for your customers.

There is no absolute for a driveway presentation, depending on the customer as well as many additional aspects your driveway presentation can and most likely will be different each time. Not being prepped with regard to this introduction can most definitely cause the customers to feel uneasy. You will be practicing your home inspections as well as so many additional elements of the business before your first inspection, so do not fail to remember the Driveway presentation!

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